You order a gorgeous bouquet of stargazer lilies for a friend at Lakeridge Health Oshawa. Then you find out the hospital is scent-free and those lilies are the most fragrant flower in the shop. Oops.
It happens more than you'd think. Hospitals have rules about flowers, balloons and even plants, and those rules aren't printed on the order form. We deliver to Durham's hospitals almost every day from our shop in Orono, so we've learned the practical way.
Here's what's actually allowed, which units say no, and the best flowers for get well soon wishes that will make it to the bedside (and stay there).
Short on time? Browse our get well soon flowers
It's a hospital delivery, so we keep it low-scent. Order by 11:00 AM for same-day delivery.
Yes, with two conditions. Lakeridge Health, which runs Durham's five hospitals, says all of its sites are latex-free and scent-free. Its visitor guidance asks people to bring non-scented flowers only and to choose Mylar balloons instead of latex ones.
In practice, that means picking low-fragrance flowers like tulips, chrysanthemums, carnations, gerberas and snapdragons, out of consideration for other patients who may react to strong scents. And choose a vase over a basket with floral foam. A vase arrangement lasts longer and needs less fuss, which matters when nurses are busy and the bedside table is crowded.
That applies at every Lakeridge site:
| Hospital | Where |
|---|---|
| Lakeridge Health Oshawa | 1 Hospital Court, Oshawa |
| Ajax Pickering Hospital | Ajax |
| Bowmanville Hospital | Bowmanville |
| Port Perry Hospital | Port Perry |
| Whitby Hospital | Whitby |
A hospital room isn't private air. Strong fragrance can trigger asthma, migraines and nausea in patients and staff, and people on chemotherapy or recovering from surgery can be especially sensitive to smell. Your friend might love freesia. The person in the next bed might not.
Lakeridge doesn't publish a list, but other Ontario hospitals do. Peterborough Regional Health Centre names lilies, lilacs, peonies, roses, gardenias, lavender and hyacinth as highly fragrant, and Kingston Health Sciences Centre adds freesias. Use that as your no-go list for any hospital delivery.
Heading east? Northumberland Hills Hospital in Cobourg also describes itself as scent-free, so the same rules are a safe bet there.
The practical upshot: tell your florist the flowers are going to a hospital. Add a note that it's a hospital delivery and we'll design around low-scent flowers. That's part of how we handle hospital flower delivery across Durham.
Even in a hospital that welcomes low-scent flowers, some units say no to all of them.
Lakeridge's own Critical Care Unit brochure for the Oshawa site asks visitors not to bring flowers into the unit. ICUs have been flower-free zones in most hospitals for decades.
Oncology, transplant and some surgical recovery areas often ban fresh flowers and potted plants. Standing water and potting soil can harbour bacteria and mould, which is a real concern when someone's immune system is low.
are commonly restricted too. In fairness, infection-control experts have said the hard evidence linking flowers to hospital infections is thin. Hospitals simply choose caution when patients are this vulnerable, and that's hard to argue with.
So what happens if you send flowers to a unit that doesn't allow them? It may be sent home with a family member, or simply never make it to the bedside. Neither is what you had in mind. If you're not sure where your person is, call the hospital's main line (Lakeridge Health: 905-576-8711) or ask a family member before you order.
On regular wards, often yes. In ICU, oncology and transplant units, generally no, for the soil-and-mould reason above. A plant makes a better gift once they're home, where it can keep growing long after the cards come down.
Shop from our Get Well Soon Flowers Collection
The best hospital bouquet is bright, low-scent, compact and steady in its vase. Hospital bedside tables are tiny, and they're shared with water jugs, phones and a box of tissues. Here's what we reach for:
| Flower | Why it works in hospital |
|---|---|
| Gerbera daisies | Big cheerful colour, almost no scent |
| Sunflowers | Instantly happy, very little fragrance |
| Tulips | Clean, simple look; light scent |
| Alstroemeria | Long-lasting (often two weeks), little to no scent |
| Snapdragons | Height and colour without perfume |
| Hydrangeas | Full and soft, with little scent |
| Orchids | Most common varieties are unscented, and they last for weeks |
Skip for hospital delivery: lilies, lilacs, peonies, gardenias, hyacinths, freesia, lavender and heavily scented roses. Save those for when they're home.
Colour? Go bright. Yellows, oranges and warm pinks read as sunshine on a grey day, and a hospital room has plenty of grey. Everything in our get well soon flowers collection is designed with that in mind.
There's no rule, but a few ideas tend to land well: soft pink gerberas with white snapdragons, a pastel tulip arrangement, or a single orchid she can take home and keep. If you know her favourite colour, use it. That detail says more than the flower type ever will.
Once they're home, the rules relax. Scented flowers are fine (unless they're sensitive), plants are welcome, and you can go bigger. A potted orchid, peace lily or planter basket gives them something living to look after during recovery. Lilies and lavender come back on the menu too, with one exception: skip lilies if there's a cat in the house, since they're highly toxic to cats.
Mylar (foil) only. Lakeridge Health is latex-free at every site, because latex allergies can be severe, and that includes balloons. A foil "Get Well Soon" balloon tied to a bouquet is fine on regular wards.
Generally welcome on regular wards, and a lovely pick for kids or anyone who'd smile at a plush companion. Isolation rooms and critical care are the exception, since soft toys are hard to clean.
A low-scent bouquet with a foil balloon and a small bear is a classic hospital combo. You'll find the add-ons in our get well teddy bear and balloons section.
If they're in ICU, or you're simply not sure, these always get through:
One caution on food: check with family first. Many patients are on restricted diets after surgery or for medical reasons.
Get these details before you order and the delivery goes smoothly:
Then add a note that it's a hospital delivery so we keep the scent low and the size compact.
Order by 11:00 AM for same-day delivery on most routes. We deliver Monday to Saturday (our shop is closed Sundays), so a Saturday morning order is your last chance before the weekend ends. Lakeridge's free Healing Words messages only go out on weekdays, so for a Sunday surprise, plan ahead.
We run the route to Hospital Court almost daily, and our hospital flower delivery in Oshawa page covers the neighbourhoods and other spots we deliver to across the city.
The right flowers are the ones that make it into the room: bright, low-scent, compact, with a foil balloon if you want one. Tell us it's a hospital delivery, and we'll handle the rest, from flower choice to finding the right unit.
Ready to send? Shop our get well soon flowers for same-day hand delivery to Lakeridge Health and homes across Durham.
Yes. Lakeridge Health's sites in Oshawa, Ajax, Bowmanville, Port Perry and Whitby accept flowers on most units, as long as they're non-scented and any balloons are Mylar, not latex.
No. Lakeridge's Critical Care Unit in Oshawa asks visitors not to bring flowers, and that's standard at most hospitals. Send a card, a Healing Words message, or flowers to the home once they're out.
Intensive and critical care almost always, and often oncology, transplant, newborn nursery and surgical recovery areas. When in doubt, call the hospital before you order.
A free Lakeridge Healing Words message, non-slip socks, fragrance-free lip balm or hand cream, puzzle books, a long charging cable, or a gift basket to open at home.
Not at Lakeridge Health, which is scent-free. Skip lilies, lilacs, peonies, gardenias, hyacinths, freesia and lavender, and choose gerberas, sunflowers, tulips or alstroemeria instead.
Their full name as admitted, the hospital and site, the unit and room number if you know them, and confirmation they haven't been discharged.
We deliver on Saturdays, but not Sundays. For weekend delivery, order by Saturday morning (by 11:00 AM for the same day).
Often on regular wards, but generally not in ICU, oncology or transplant units, because potting soil can harbour mould. Plants make a better gift once they're home.
Almost anything. At home, fragrant flowers and plants are fine. Orchids, peace lilies and planter baskets last for weeks, which suits a long recovery.
Yes, regularly. Include the patient's full name and their unit or room number if you have it.